Roadtech Technician

Responsibilities:

• Proactively schedule and manage client appointments for onsite technical support and training.
• Troubleshoot hardware and software problems onsite and handle escalated customer service issues.
• Build strong customer relationships and coordinate with colleagues to ensure consistent service.

Requirements:

• 1–3 years of experience in technical support or field service.
• Bilingual proficiency in French and English required.
• Strong technical knowledge and customer service skills.

Benefits:

• Full-time employment with extended health care and life insurance.
• Commuter benefits and mileage reimbursement.
• Access to ongoing training and career growth opportunities.