Respond promptly and professionally to members requesting roadside assistance, providing reassurance and guidance.
Assess customer situations, identify locations using mapping software, and dispatch authorized service providers.
Navigate multiple systems simultaneously to document interactions and coordinate support.
This company provides roadside assistance and support services to members. It is a large organization with a supportive culture focused on recognition and employee development.
Handle first notice of loss claims for non-complex auto and property insurance claims.
Explain claims processes and answer customer questions with empathy and clarity.
Maintain accurate claim files and coordinate with vendors and third parties.
The company provides auto and property insurance claims services. They foster an inclusive and diverse workplace culture with a focus on employee development and community involvement.
Provide bilingual (English/French) customer service support to patients and healthcare professionals via phone, chat, and email.
Handle inquiries related to diabetes, obesity, rare diseases, and cardiovascular health products.
Identify and document potential adverse events and product quality complaints in compliance with regulations.
Alphanumeric is a staffing and recruitment agency specializing in placing professionals in the pharmaceutical and healthcare sectors. They are currently hiring for a long-term contract role supporting a top global pharmaceutical company.
Manage district warranty operations, focusing on reducing waste and improving first-time repair outcomes.
Coach dealership leadership on compliance, warranty procedures, and customer-handling standards.
Collaborate with cross-functional teams to resolve complex cases and drive service excellence.
The company operates a network of dealerships in Canada, focused on delivering high-quality automotive service and warranty management. The culture emphasizes collaboration, customer satisfaction, and continuous improvement, with a commitment to diversity and employee development.
Coordinate reimbursement support activities and ensure timely resolution of patient requests.
Manage case intake, documentation, and tracking to maintain accurate service records.
Monitor workflows, identify improvements, and collaborate with stakeholders to enhance service delivery.
The company is a healthcare partner focused on ensuring patient access to essential services. The culture is inclusive and collaborative, with a remote-first approach and emphasis on purpose.
Engage with online automotive customers as the first point of contact, understanding their needs and encouraging dealership visits.
Achieve and exceed sales and customer service performance objectives through phone and email interactions.
Collaborate with internal teams and adapt to changing priorities while maintaining a customer-focused approach.
The company is a technology-driven automotive sales platform that helps transform online inquiries into dealership visits. It fosters a collaborative, inclusive culture focused on development and career growth.
Serve as the primary technical escalation point for complex support requests involving security and integrated building systems.
Troubleshoot advanced issues across IP-based CCTV, access control, intercom, and networking technologies.
Perform root-cause analysis, document incidents, and collaborate with engineering and product teams to improve reliability.
They provide sophisticated smart-building, IoT, security, and integrated technology solutions. The company fosters a culture of ownership, autonomy, and trust, with a collaborative and fast-paced environment.
Monitor critical accounts and provide quick problem resolution, including installation, maintenance, and removal of equipment.
Analyze equipment performance, implement modifications, and provide technical support to customers and other technicians.
Complete administrative tasks, manage preventative maintenance, and travel extensively across the United States.
FUJIFILM North America Corporation is a leading graphic distributor that delivers office and commercial print solutions, digital transformation, and packaging products. With over 70,000 employees globally, they offer a collegial culture and flexible work environment.
Respond to customer inquiries about telecommunication plans and services.
Assist clients with products and issues, review accounts, and assess needs.
Resolve complaints, recommend solutions, and schedule appointments as needed.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, they prioritize a team-oriented culture that values personal and professional development.
Respond to all calls, emails, and requests for technical 1st level support for cars and light/heavy goods vehicles.
Analyze technical problems, perform root cause analysis, and provide assistance via all communication channels.
Track incidents in the internal system, maintain communication with other Bosch sites, and contribute to the FAQ and knowledge database.
Bosch Service Solutions develops and delivers customer experience, mobility, and monitoring solutions. With over 300 specialized associates in Lisbon and around 9,000 worldwide, we value diversity, commitment, and know-how.
Handle inbound calls and emails in both French and English, providing quotes and scheduling crews.
Process payments, manage rebooking, and follow up with clients using CRM tools.
Maintain a calm and empathetic demeanor under pressure while interacting with emotionally varied callers.
They are a family-run junk removal company that recycles or donates up to 95% of what they collect. They are a small, local business with a culture of genuine care for customers and the environment.
Drive new business growth by acquiring small to medium-sized customers and expanding Abnormal's footprint across the Quebec market.
Manage full-cycle sales from prospecting to deal closure, working Mid-Market accounts with under 3,000 mailboxes.
Collaborate cross-functionally with Sales Engineering, Product, Marketing, and Customer Success to ensure timely renewals and identify expansion opportunities.
Abnormal protects the humans behind the world's most critical organizations from AI-powered cybercrime. With 4,500+ enterprises trusting our behavioral AI platform, we foster a culture of innovation and collaboration.
Act as single point of contact for top-tier Members, handling requests via phone and email with empathy and creativity.
Proactively curate personalized travel experiences, including restaurant reservations, transportation, and on-site activities.
Anticipate Member needs and ensure seamless, exceptional service throughout their stay and beyond.
Accor is a global hospitality leader that creates unforgettable luxury experiences with heart. For over 30 years, the Moncton centre has been an employer of choice with a diverse, welcoming culture and a focus on responsible hospitality.
Provide world-class technical support for hardware and software, resolving complex customer issues.
Collaborate with Engineering and Product teams to reproduce bugs and improve product feedback.
Author knowledge base articles and ensure SLA goals are met with timely, helpful responses.
Samsara is the pioneer of the Connected Operations™ Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights. As a public company with a hyper-growth environment, they foster a culture of rapid career development and collaboration across global teams.