Customer Service Representative

Key Responsibilities:

• Respond to inbound customer inquiries regarding telecommunication plans and services.
• Review customer accounts, assess needs, and provide accurate information.
• Resolve complaints, escalate when necessary, and schedule service appointments.

Qualifications:

• High school diploma and 1-3 years of customer service experience.
• Strong English and French communication skills, both written and verbal.
• Proficiency with Microsoft Office and comfort with technology.

What We Offer:

• Paid training, computer equipment provided, and quick onboarding.
• Competitive compensation starting at $20-$22 per hour (CAD).
• Two weeks vacation, paid holidays, RRSP program, and group insurance.