Respond to customer inquiries via phone, email, and text with professionalism.
Learn customer needs and recommend products or services to build sales skills.
Update CRM records and collaborate with teammates to ensure a positive customer experience.
We are a growing team focused on providing excellent customer service and sales support. We offer a supportive, team-oriented culture with opportunities for career growth and comprehensive training.
Provide personalized guidance on credit strategies and lending products to meet customer needs.
Manage inbound calls, process credit transactions, and resolve complex situations efficiently.
Maintain knowledge of consumer banking products, credit practices, and regulatory compliance.
A financial services company specializing in credit and lending solutions, providing expert guidance to clients. The company fosters a customer-focused, collaborative environment with opportunities for professional growth and development.
Handle first notice of loss reports for non-complex auto and property claims while ensuring accurate information collection.
Provide exceptional customer service by guiding customers through their claim experience and explaining options clearly.
Work efficiently in a high-volume remote environment while maintaining accuracy and customer satisfaction.
The company provides insurance claims services and supports customers through the initial stages of their claims journey. The company culture emphasizes empathy, collaboration, and employee growth, with a focus on delivering high-quality customer service.
Handle inbound calls with professionalism, resolving issues and answering inquiries.
Troubleshoot technical problems and document interactions accurately.
Upsell products and services while maintaining a positive customer experience.
MCI is a tech-enabled business services company delivering Customer Experience, BPO, and cloud solutions across industries like healthcare, retail, and finance. With over 10,000 employees, we foster a culture of growth, learning, and diversity.
Handle First Notice of Loss (FNOL) calls for auto and property insurance customers.
Gather, verify, and document claim information while explaining the claims process.
Provide empathetic, professional customer service in a high-volume remote environment.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. The partner company fosters a supportive, collaborative culture with a focus on professional development and flexibility, though employee size is not specified.
Manage inbound and outbound customer calls, handle inquiries, and provide appropriate solutions.
Accurately document interactions and follow company scripts while maintaining professionalism.
Maintain a distraction-free workspace and perfect attendance during the initial training period.
Voice Dream LLC is a remote talent acquisition company specializing in sourcing top international talent for US-based companies. They focus on creating opportunities for university students and recent graduates, offering structured training and ongoing coaching.
Provide exceptional support to customers via phone, email, and chat, addressing inquiries about RESPs and our digital platform.
Resolve issues efficiently by troubleshooting problems and coordinating with internal teams to ensure customer satisfaction.
Maintain accurate records of customer interactions and contribute to improving processes and resources.
Embark Student Corp. is a fintech company that helps Canadians achieve their education goals through an innovative digital platform for RESPs. Over the past 60 years, the company has reinvested over $60 million into scholarships and supported more than 850,000 students.
Respond professionally to client inquiries via phone, email, and other channels.
Maintain accurate customer records, coordinate appointments, and assist with service requests.
Perform data entry, prepare reports, and ensure timely resolution of client issues.
Winter Environmental is an award-winning environmental services company specializing in abatement, decommissioning, decontamination, demolition, remediation, and environmental cleanup solutions. Since 1987, the company has completed over 6,000 projects across regulated industries, maintaining a strong commitment to safety, quality, innovation, and exceptional client service.
Handle inbound customer calls and emails with empathy and professionalism.
Resolve issues, answer questions, and provide proactive solutions.
Document interactions and follow up as needed to ensure customer satisfaction.
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, it fosters a supportive, inclusive, and growth-oriented culture.
Assist customers via phone, email, or chat with professional and friendly service.
Resolve customer concerns with empathy and maintain accurate records.
Meet quality and productivity goals while collaborating with internal teams.
MCI is a tech-enabled business services company providing customer experience, BPO, and cloud solutions across multiple industries. With over 10,000 employees, they foster a culture of career growth and continuous learning.
Manage telephone, electronic, and face-to-face interactions professionally and efficiently.
Effectively present and discuss products and services to customers with integrity.
Focus on customer retention through first call resolution and enhance member experience.
Capital Blue Cross is a health insurance company providing medical, dental, and vision coverage. It is recognized as a top workplace in Pennsylvania and fosters a supportive culture with flexible work and growth opportunities.
Takes incoming calls from members and navigates tools to resolve inquiries.
Maintains high service levels and meets performance targets.
Participates in training to develop product knowledge and skills.
Velera is a premier payments credit union service organization and integrated fintech solutions provider serving over 4,000 financial institutions. The company fosters a people-helping-people culture with a remote-first, inclusive environment.
Respond timely to customer inquiries via phone, email, and chat, researching issues and providing workable solutions.
Assist with scheduling, insurance questions, medication requests, and general information, building customer trust.
Thrive in a remote environment by maintaining a consistent workspace, ensuring security, and using available resources effectively.
Carenet Health pioneers advancements in healthcare consumer journeys, interacting with 1 in 3 Americans daily. For over 30 years, they have combined human touch with data-driven technology, fostering a collaborative and innovative culture that empowers growth through trust and accountability.
Upload documents to member files and enter data into member files.
Generate barcodes to catalog documents and perform tasks related to sorting information.
Critically evaluate received data to identify errors, inconsistencies, and omissions.
New Era Technology securely connects people, places, and information with end-to-end technology solutions. With a global team of over 3,000 professionals, they foster a team-oriented culture that prioritizes personal and professional development.
Respond to incoming customer calls about electric and gas services, billing details, and account management.
Educate customers on payment options and assistance programs while focusing on first call resolution.
Document interactions and handle calls courteously, meeting performance goals and deadlines.
InteLogix is a trusted leader in providing innovative solutions and exceptional services that empower individuals and organizations to achieve their full potential. They are a dynamic organization with dedicated colleagues across 19 global centers, helping 23 million people and their families.
Maintain a professional and friendly attitude while communicating with customers via phone, web, and in-person.
Build relationships, resolve complaints, and provide prompt responses to ensure customer satisfaction.
Process orders, maintain records of interactions, and stay updated on company offerings.
Breeze Unlimited provides customer service solutions for businesses. The company size and culture are not specified in this posting, but the tone suggests a professional and customer-focused environment.
Assist customers with service inquiries during disaster relief efforts.
Learn common requests and solutions while utilizing service techniques and systems.
Escalate customer dissatisfaction to proper channels when needed.
MCI is a tech-enabled business services company delivering Customer Experience, BPO, and cloud solutions across multiple industries. With over 10,000 employees and 150+ client partners, they foster a culture of learning and growth.
Answer customer queries with the aim of sorting things out first time.
Provide the best Customer Care experience and achieve KPIs like Average Call Handling time and Quality.
Liaise with other departments and join team huddles to resolve queries effectively.
Utility Warehouse is a utility company that provides energy, broadband, mobile, and insurance services under one bill. They aim to double in size and foster a supportive, inclusive culture with a focus on customer service.
Answer customer calls and assist with troubleshooting web, mobile, and terminal issues.
Develop extensive knowledge of frontend portals, Benefits POS app, and i9000s terminals.
Communicate effectively across teams and learn various systems to support customer inquiries.
NationsBenefits is a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. They offer a fulfilling work environment and attract top talent across multiple locations in the US, South America, and India.