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Responsibilities:
- Assist customers with service inquiries during disaster relief.
- Learn common requests and solutions.
- Improve the customer’s experience.
Qualifications:
- High school diploma or equivalent.
- Excellent written and oral communication skills.
- Ability to type swiftly and accurately (20+ wpm).
Compensation and Benefits:
- Earn PTO and paid holidays.
- Access medical, dental, and vision coverage.
- Participate in daily, weekly, and monthly incentive contests.
MCI
MCI is a tech-enabled business services company delivering Customer Experience, BPO, and cloud solutions across multiple industries. With over 10,000 employees and 150+ client partners, they foster a culture of learning and growth.