Remote Car Repair Assistance

Responsibilities:

• Respond to all calls, emails, and requests for technical 1st level support for cars and light/heavy goods vehicles.
• Analyze technical problems, perform root cause analysis, and provide assistance via all communication channels.
• Track incidents in the internal system, maintain communication with other Bosch sites, and contribute to the FAQ and knowledge database.

Qualifications:

• Completed vocational education as a master mechanic, automotive mechatronics technician, or automotive service technician.
• Minimum 1-3 years of experience working in workshops with cars or LGV/HGV.
• Swedish C1 and English B2 language skills, with additional European languages a plus.

Additional Information:

• Flexible hours, medical services, employee discounts, and sports activities.
• Canteen, good access to public transport, and space for creativity.
• Career opportunities in an international environment.