Assist customers via email or phone with warranty inquiries, providing personalized solutions.
Open, track, and close warranty cases using internal tools.
Leverage mechanical expertise to diagnose issues via photos/videos, coordinate with garage network, and ensure customer satisfaction.
AUTO1 Group is the leading European digital platform for buying and selling used cars. With over 10 years of experience, they foster a friendly work environment with training programs and corporate events.
Provide technical expertise and operational support to the Authorized Repairer Network, diagnosing vehicle concerns and guiding repair processes.
Investigate and analyze technical faults, delivering clear and actionable recommendations while creating detailed technical reports.
Manage MSX and client assets in full compliance with company policies, engaging with technical departments independently.
MSX has been a trusted partner to leading vehicle manufacturers and mobility organizations globally for over 30 years, with a focus on sales performance, repair optimization, and consumer engagement. The company has a global team and offers a dynamic international working environment, emphasizing diversity and employee empowerment.
Tackle complex diagnostic repair cases requiring deep technical insight and creative problem-solving.
Collaborate with skilled colleagues and leverage cutting-edge tools to design lasting solutions.
Support automotive retailers by coaching staff, analyzing gaps, and improving repair processes.
MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations across 80+ countries. They are a global company with a focus on equal opportunities and employ diverse talents.
Support dealerships and repairers on-site and remotely to resolve complex vehicle faults
Diagnose and fix complex electrical, electronic, and drivability issues using OEM tools
Coach technicians and create technical reports to feed into continuous improvement
MSX International supports leading automotive brands worldwide, helping improve repair performance and aftersales operations across 80+ countries. They are an equal opportunities employer committed to diversity and inclusion.
Remote monitoring and diagnostics of food refrigeration and freezing equipment across Europe.
Decision-making on whether to dispatch a technician or resolve issues remotely through customer communication or system configuration.
Communication with customers in English and Czech, with support from German operators for German-speaking clients.
CO2OLTEC Commercial Refrigeration is a global provider of heating, air conditioning, and cooling solutions since 1902. They offer a modern, collegial, and innovative environment within a stable international company.