Support dealerships and repairers on-site and remotely to resolve complex vehicle faults
Diagnose and fix complex electrical, electronic, and drivability issues using OEM tools
Coach technicians and create technical reports to feed into continuous improvement
MSX International supports leading automotive brands worldwide, helping improve repair performance and aftersales operations across 80+ countries. They are an equal opportunities employer committed to diversity and inclusion.
Respond to all calls, emails, and requests for technical 1st level support for cars and light/heavy goods vehicles.
Analyze technical problems, perform root cause analysis, and provide assistance via all communication channels.
Track incidents in the internal system, maintain communication with other Bosch sites, and contribute to the FAQ and knowledge database.
Bosch Service Solutions develops and delivers customer experience, mobility, and monitoring solutions. With over 300 specialized associates in Lisbon and around 9,000 worldwide, we value diversity, commitment, and know-how.
Provide technical expertise and operational support to the Authorized Repairer Network, diagnosing vehicle concerns and guiding repair processes.
Investigate and analyze technical faults, delivering clear and actionable recommendations while creating detailed technical reports.
Manage MSX and client assets in full compliance with company policies, engaging with technical departments independently.
MSX has been a trusted partner to leading vehicle manufacturers and mobility organizations globally for over 30 years, with a focus on sales performance, repair optimization, and consumer engagement. The company has a global team and offers a dynamic international working environment, emphasizing diversity and employee empowerment.
Provide remote support for ADAS scanning, programming, and calibration processes for collision repair professionals.
Guide customers through technical procedures using OEM tools and service information to ensure vehicle safety compliance.
Troubleshoot technical issues, document work, and maintain high service standards in a remote environment.
The company is a partner organization specializing in automotive technology support for collision repair professionals. The company culture emphasizes technical problem-solving, customer satisfaction, and remote collaboration.
Install and deploy 12-volt technology solutions and related hardware in fleet vehicles according to technical specifications and customer requirements.
Troubleshoot technical issues using diagnostic tools like multimeters and perform wiring, equipment setup, and related tasks with personal hand tools.
Provide professional customer-facing support, maintain work quality, and adapt to travel and varying work environments to meet project timelines.
Our partner specializes in deploying and supporting 12-volt technology solutions for fleet vehicles to improve operational capabilities. They are a growing organization that fosters a collaborative and inclusive work environment with opportunities for career advancement and internal mobility.
Assist customers via email or phone with warranty inquiries, providing personalized solutions.
Open, track, and close warranty cases using internal tools.
Leverage mechanical expertise to diagnose issues via photos/videos, coordinate with garage network, and ensure customer satisfaction.
AUTO1 Group is the leading European digital platform for buying and selling used cars. With over 10 years of experience, they foster a friendly work environment with training programs and corporate events.