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US 2w PTO

  • Serve as a trusted technical resource for customers and sales teams, assisting with parts selection and troubleshooting.
  • Diagnose and resolve installation and service challenges using strong vehicle maintenance knowledge.
  • Work with Sales and Engineering to communicate feedback and advocate for customers through the RMA process.

Troubleshooting Customer Service Communication

10 jobs similar to Automotive Parts Technical Support Representative

Jobs ranked by similarity.

Global 5w PTO

  • Tackle complex diagnostic repair cases requiring deep technical insight and creative problem-solving.
  • Collaborate with skilled colleagues and leverage cutting-edge tools to design lasting solutions.
  • Support automotive retailers by coaching staff, analyzing gaps, and improving repair processes.

MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations across 80+ countries. They are a global company with a focus on equal opportunities and employ diverse talents.

Europe

  • Respond to all calls, emails, and requests for technical 1st level support for cars and light/heavy goods vehicles.
  • Analyze technical problems, perform root cause analysis, and provide assistance via all communication channels.
  • Track incidents in the internal system, maintain communication with other Bosch sites, and contribute to the FAQ and knowledge database.

Bosch Service Solutions develops and delivers customer experience, mobility, and monitoring solutions. With over 300 specialized associates in Lisbon and around 9,000 worldwide, we value diversity, commitment, and know-how.

US

  • Provide on-site and remote technical support for automotive customers and service teams across the Southeast region.
  • Diagnose complex vehicle issues, support repairs, and deliver hands-on technical training to service personnel.
  • Collaborate with engineering and technical publications to improve service documentation and products.

This partner company provides advanced technical support and services for the automotive industry. The organization emphasizes independent work, collaboration with engineering teams, and continuous professional development.

US

  • Provide remote support for ADAS scanning, programming, and calibration processes for collision repair professionals.
  • Guide customers through technical procedures using OEM tools and service information to ensure vehicle safety compliance.
  • Troubleshoot technical issues, document work, and maintain high service standards in a remote environment.

The company is a partner organization specializing in automotive technology support for collision repair professionals. The company culture emphasizes technical problem-solving, customer satisfaction, and remote collaboration.

US

  • Handle all levels of customer interaction via phone, email, and live chat, assisting with fitment and installation of motorcycle parts.
  • Provide technical support for V-Twin motorcycles, advising on parts, safety gear, and orders.
  • Work with teams to ensure excellent customer experiences while learning about motorcycle gear and riding.

Comoto Holdings is America's largest omnichannel platform in the powersports aftermarket-products industry, dedicated to advancing the experience of moto enthusiasts globally. As a large company, Comoto supports a passionate rider community through brands like RevZilla and Cycle Gear.

US

  • Lead a field team to expand the automotive parts distribution network for a premier automaker in the US.
  • Develop and implement market and account plans to drive bpro parts sales growth through dealer and aftermarket channels.
  • Manage program delivery, financial performance, and client relationships while providing oversight and direction to the team.

MSX International is a global consulting firm that partners with leading vehicle manufacturers and their retailers to optimize sales, repair, and parts performance. With over 30 years of experience and a global team, the company focuses on delivering tailored, innovative solutions to its clients.

  • Provide timely response to orders by phone and email, reviewing repair proposals for proper service intervals and pricing.
  • Negotiate pricing and apply warranty applications while creating purchase orders.
  • Contact clients to recommend repairs and gain approval, and suggest proper service locations.

Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies, and organizations with medium-sized fleets. With over 50 offices nationwide and a fleet of 750,000 vehicles, they are committed to investing in their people and doing the right thing.

Sweden

  • Provide specialized technical assistance to automotive workshops in the Swedish market via phone and email.
  • Diagnose and resolve complex mechanical, electrical, and electronic breakdowns using electrical diagrams and technical documentation.
  • Collaborate with international teams and follow up on cases until resolution.

We are a Bosch company specializing in technology-driven BPO services, delivering solutions in over 30 languages. We are committed to fostering a diverse and inclusive workplace where everyone is valued.

Europe

  • Provide expert technical support to authorized repairers and independent operators across Europe via phone and electronic channels.
  • Resolve complex technical inquiries, perform diagnostics, and guide dealers through repair processes and case documentation.
  • Collaborate with internal teams, coordinate field engineer visits, and occasionally conduct vehicle testing and servicing.

MSX partners with leading vehicle manufacturers, retailers, and mobility organizations globally to optimize sales, repair, parts, and consumer engagement. With over 5,000 employees across 80 countries, the company fosters an innovative, customer-focused culture and is an equal opportunities employer.

Canada

  • Provide onsite technical support, troubleshooting, and training to clients using payment solutions.
  • Manage appointments, handle escalated issues, and coordinate with internal and external teams.
  • Build strong customer relationships and identify opportunities to recommend relevant services.

This position is listed on behalf of a partner company that manages applications and next steps. The partner seeks a Roadtech Technician for a client-facing technical support role combining field service and troubleshooting.