Automotive Technical Helpdesk Specialist

MSX

Remote regions

Europe

Benefits

Similar Jobs

See all

About the Role:

  • Provide expert technical support to a network of Authorized Repairers and Independent Operators across Europe.
  • Respond to inquiries via phone and electronic channels, resolving complex vehicle concerns.
  • Document cases and technical data, coordinate Field Engineer visits, and occasionally conduct vehicle testing.

Qualifications:

  • At least 5 years of automotive experience, ideally in a senior dealership workshop role.
  • Degree in automotive technology or equivalent; EV/HV certification (e.g., HV EV Specialist) is a strong advantage.
  • Fluency in Dutch and English, with strong analytical and customer-focused mindset.

Why Join MSX:

  • Be part of a global team with over 5,000 employees in more than 80 countries, partnering with nearly every car manufacturer.
  • Contribute to shaping the future of automotive service through innovative, sustainable solutions.
  • Enjoy a supportive, inclusive culture that values expertise, collaboration, and professional growth.

MSX

MSX partners with leading vehicle manufacturers, retailers, and mobility organizations globally to optimize sales, repair, parts, and consumer engagement. With over 5,000 employees across 80 countries, the company fosters an innovative, customer-focused culture and is an equal opportunities employer.

Apply for This Position