Provide expert technical support to authorized repairers and independent operators across Europe via phone and electronic channels.
Resolve complex technical inquiries, perform diagnostics, and guide dealers through repair processes and case documentation.
Collaborate with internal teams, coordinate field engineer visits, and occasionally conduct vehicle testing and servicing.
MSX partners with leading vehicle manufacturers, retailers, and mobility organizations globally to optimize sales, repair, parts, and consumer engagement. With over 5,000 employees across 80 countries, the company fosters an innovative, customer-focused culture and is an equal opportunities employer.
Provide expert technical support for diagnostics and repair guidance to authorized retailers and independent workshops across Europe.
Resolve complex vehicle concerns via phone and electronic channels, guiding dealers through repair processes and documenting cases.
Collaborate with engineers, project managers, and dealer staff to share insights and escalate issues when necessary.
MSX International is a global partner to leading vehicle manufacturers and mobility organizations, providing tailored solutions in sales performance, repair optimization, and consumer engagement for over 30 years. With over 5,000 employees across 80+ countries, we foster a collaborative culture focused on innovation and operational excellence.
Analyzes received support requests and identifies appropriate solutions based on technical skills.
Escalates support requests that cannot be resolved at Level 1 to higher technical levels.
Ensures monitoring and management of support requests throughout their lifecycle.
Expleo is a global engineering, technology, and consulting service provider that partners with leading organizations to guide them through business transformation. With over 50 years of experience and a presence in 30 countries, Expleo helps clients achieve operational excellence and future-proof their businesses.
Provide specialized technical assistance to automotive workshops in the Swedish market via phone and email.
Diagnose and resolve complex mechanical, electrical, and electronic breakdowns using electrical diagrams and technical documentation.
Collaborate with international teams and follow up on cases until resolution.
We are a Bosch company specializing in technology-driven BPO services, delivering solutions in over 30 languages. We are committed to fostering a diverse and inclusive workplace where everyone is valued.
Respond to emergency calls and coordinate measures for vehicle occupants after accidents.
Arrange roadside assistance and ensure customer mobility with replacement vehicles or hotels.
Assist customers in locating and recovering stolen vehicles using GPS tracking.
Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Around 10,000 associates at 36 locations support national and international customers, fostering a global and inclusive culture.
Tackle complex diagnostic repair cases requiring deep technical insight and creative problem-solving.
Collaborate with skilled colleagues and leverage cutting-edge tools to design lasting solutions.
Support automotive retailers by coaching staff, analyzing gaps, and improving repair processes.
MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations across 80+ countries. They are a global company with a focus on equal opportunities and employ diverse talents.
Provide onsite technical support, troubleshooting, and training to clients using payment solutions.
Manage appointments, handle escalated issues, and coordinate with internal and external teams.
Build strong customer relationships and identify opportunities to recommend relevant services.
This position is listed on behalf of a partner company that manages applications and next steps. The partner seeks a Roadtech Technician for a client-facing technical support role combining field service and troubleshooting.
Provide on-site and remote technical support for automotive customers and service teams across the Southeast region.
Diagnose complex vehicle issues, support repairs, and deliver hands-on technical training to service personnel.
Collaborate with engineering and technical publications to improve service documentation and products.
This partner company provides advanced technical support and services for the automotive industry. The organization emphasizes independent work, collaboration with engineering teams, and continuous professional development.