Respond to all calls, emails, and requests for technical 1st level support for cars and light/heavy goods vehicles.
Analyze technical problems, perform root cause analysis, and provide assistance via all communication channels.
Track incidents in the internal system, maintain communication with other Bosch sites, and contribute to the FAQ and knowledge database.
Bosch Service Solutions develops and delivers customer experience, mobility, and monitoring solutions. With over 300 specialized associates in Lisbon and around 9,000 worldwide, we value diversity, commitment, and know-how.
Perform high-quality translation, MTPE, and copy editing from German to Spanish for automotive and technical content.
Ensure accurate cultural adaptation and adherence to client-specific style guides and terminology.
Collaborate with international teams to maintain linguistic quality and meet project deadlines.
Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages. They have a growing network of over 400,000 in-country linguistic resources and operate globally across North America, Europe, and Asia.
Develop and execute account strategies to maximize client satisfaction and retention.
Identify new business opportunities within existing accounts and new prospects across Germany and DACH.
Act as the primary point of contact for key automotive clients, ensuring seamless communication and service delivery.
Keyloop bridges the gap between dealers, manufacturers, and car buyers by providing innovative technology for digital transformation. The company is growing and fosters an inclusive, collaborative culture with global industry experts.
Handle telephone customer inquiries and emergency calls in a front office capacity.
Work full-time with rotating shifts from 05h00 to 21h00 Monday to Friday.
Provide excellent customer service in German with empathy and efficiency.
Bosch Security Systems develops and delivers Customer Experience, Mobility and Monitoring solutions for companies and their customers. With over 300 specialized associates in Lisbon and around 9,000 worldwide, the team is diverse and committed to innovation.
Define the product vision for clients and international teams, creating roadmaps and prioritizing backlogs.
Analyze business processes with clients, propose improvements, and coordinate with other teams to manage dependencies.
Communicate primarily in German and English within the team, company, and with clients.
Nortal shapes digital transformation, delivering complex solutions for global enterprises and public sector organizations. With over 25 years of experience, we are at the forefront of an AI-driven transformation era, helping organizations turn data into real business value.
Process HR queries using leading ticketing and case management systems.
Manage reports and perform data audits.
Prioritize and organize daily tasks in your personal queue.
Our client is a globally represented company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. As part of the HR shared services team in Europe, you will support employees throughout their employment.
Keep 1,000+ care facilities running by catching and fixing technical issues fast.
Debug integrations, on-prem configs, and customer-side IT issues like firewalls.
Monitor system health and contribute to root-cause docs and runbooks.
voize is building AI companions for Europe's nurses, with over 200,000 users relying on them every shift. They are a Berlin-based scaleup with $50M in Series A backing and a team that cares about making a real impact.
Manage deployment of Samsara technology to customers, ensuring quick time to value.
Lead solution workshops and guide customers through change management processes.
Juggle multiple customer engagements cross-functionally to deliver exceptional experiences.
Samsara is a pioneer of the Connected Operations Cloud, helping organizations improve safety, efficiency, and sustainability in physical operations like agriculture and transportation. As a recently public company, they foster a culture of autonomy and support for long-term impact.
Provide exceptional customer care via phone, email, live chat, and social media, ensuring patient safety and satisfaction.
Meet performance targets for ticket volume, call handling, and customer satisfaction scores with high attention to detail.
Collaborate with clinical, pharmacy, and other teams to resolve issues and improve patient experience.
HeliosX is a digital healthcare platform that provides faster, easier access to healthcare through brands like MedExpress and Dermatica. In 2025, the company treated 1.7 million patients, reached £781m in revenue, and was recognized in the Sunday Times Top 100 fastest-growing tech companies, with a diverse team of engineers, scientists, and healthcare professionals.
End-to-end GTM recruiting: Own the full recruitment lifecycle for Go-To-Market roles, sourcing and closing specialized commercial talent.
Process and analytics: Set up robust hiring processes, scorecards, interviews, and use data to analyze candidate sources and drive results.
Stakeholder partnership: Communicate and strengthen relationships with key stakeholders, acting as a trusted consultant throughout the hiring process.
Tribe.xyz redefines hiring for fast-growing tech companies by combining data, AI, and human expertise to deliver world-class recruiting. Their remote team spans across Europe, Asia, the USA, and South Africa, united by shared values of curiosity, clarity, impact, resourcefulness, and selflessness.
Process high-volume customer and service tasks across multiple systems with speed and accuracy.
Enter, update, and validate data in ERP, CRM, and internal tools to ensure correct case fulfillment.
Identify and escalate unclear cases while supporting the customer service team for improved experience.
Bosch Service Solutions provides technology-driven Business Process Outsourcing services for leading companies in automotive, travel, tourism, and telecom sectors. As part of the Bosch Group, they focus on Building and Energy Technologies, fostering a diverse and inclusive culture with long-term stability.