Source Job

• Install, maintain, and repair Labman automation systems across the US, providing remote and onsite technical support.
• Diagnose mechanical, electrical, and electromechanical faults, and perform preventive maintenance and system upgrades.
• Build strong customer relationships and deliver training to ensure long-term system performance.

Labman designs and builds laboratory automation systems for scientific applications. They are a growing company that values shared effort, excellence, humility, sustainability, and fun, offering ongoing training.

• Serve as the senior da Vinci Surgical System technical expert across all platforms, managing installations, repairs, and preventative maintenance.
• Independently schedule and manage customer appointments to ensure maximum system reliability, functionality, and uptime guarantees.
• Provide on-site technical support and training to junior engineers and hospital staff, while supporting service contract renewals.

Intuitive Surgical is a pioneer and market leader in robotic-assisted surgery, developing the da Vinci Surgical System to enable minimally invasive care. For over 25 years, the company has built an inclusive, diverse team of passionate employees grounded in integrity and a shared mission to advance healthcare.

• Perform on-site installation, diagnosis, troubleshooting, and repair of complex equipment and systems.
• Engage with customers to understand their workflows and tailor service offerings including training and upgrades.
• Enhance account profitability through efficient service execution and identifying revenue opportunities.

PerkinElmer is a scientific solutions provider with over 80 years of experience, innovating for a healthier world. They are a global team of over 5,000 employees dedicated to supporting commercial, government, academic, and healthcare customers.

• Monitor critical accounts and provide quick problem resolution, including installation, maintenance, and removal of equipment.
• Analyze equipment performance, implement modifications, and provide technical support to customers and other technicians.
• Complete administrative tasks, manage preventative maintenance, and travel extensively across the United States.

FUJIFILM North America Corporation is a leading graphic distributor that delivers office and commercial print solutions, digital transformation, and packaging products. With over 70,000 employees globally, they offer a collegial culture and flexible work environment.

• Perform preventative maintenance, routine repair, and calibration of water analysis instrumentation at customer sites.
• Provide positive customer experience and serve as on-site contact for technical and service-related issues.
• Travel daily to customer sites within a 2-hour radius, with overnight stays required.

Hach ensures water quality for people around the world through reliable, easy-to-use solutions. Part of Veralto, a $5B global leader with 17,000 associates, the company fosters a supportive team environment and offers meaningful work with growth opportunities.

• Provide technical support, troubleshooting, repair, and maintenance of Intuitive surgical systems.
• Perform installation, scheduled maintenance, and system upgrades at customer sites.
• Collaborate with internal teams and deliver training to customers and staff.

Intuitive Surgical develops and manufactures robotic-assisted surgical systems for minimally invasive care. As a global leader, the company fosters a culture of innovation and excellence, with a strong focus on customer support and advancing patient outcomes.

• Provide remote and on-site support and repair for customers across the Americas, acting as the subject matter expert for the product line.
• Coach and mentor partner technicians, lead technical projects, and conduct training classes for technicians.
• Manage pre-installation assessments, preventative maintenance, parts returns, and maintain close communication with service managers.

FUJIFILM North America Corporation is the largest graphic distributor in the US, delivering digital printing and office solutions. The company has over 70,000 employees globally and offers a collegial culture and flexible work environment.

• Install, commission, and troubleshoot complex industrial systems for food and beverage operations.
• Lead onsite projects, ensuring safety, quality, and customer satisfaction.
• Provide training and remote support while working independently in dynamic environments.

Our partner provides advanced industrial systems supporting critical food and beverage operations. They maintain a collaborative global culture focused on innovation and continuous improvement.

• Travel to customer sites to install and commission new 3D printing systems.
• Conduct on-site training and live demonstrations to empower customers.
• Perform rapid troubleshooting and repairs to minimize downtime.

Formlabs develops 3D printing technology for industries worldwide. The company is a double unicorn valued at over $1B with a culture of hands-on innovation and building.

• Install and commission Kardex Automated Storage and Retrieval Systems, providing excellent customer service and basic training.
• Troubleshoot and resolve machine performance issues, achieving high first-time fix rates and escalating complex problems.
• Work independently with minimal supervision, reporting accurately and maintaining communication with customers and management.

Kardex provides automated storage and retrieval systems and logistics solutions. The company is a global leader in high-tech warehouse automation, with a focus on innovation and quality.

• Install, maintain, and troubleshoot advanced food processing equipment at customer sites across the UK.
• Diagnose and resolve mechanical and electrical faults to minimize downtime and perform preventive maintenance.
• Provide clear service reports, customer support, and identify spare parts and upgrade opportunities.

JBT Marel is a global leader in food processing technology, providing innovative solutions to improve efficiency and sustainability. The company employs thousands globally and values collaboration, integrity, and innovation.

• Provide fuel cell service during field visit dispatches, managing on-site preventative maintenance, repair, and diagnostics.
• Operate a service vehicle safely and create daily workflows from a list of scheduled tasks.
• Follow safety protocols, troubleshoot technical problems, and maintain positive customer relationships.

Bloom Energy develops solid oxide fuel cell and electrolyzer technologies to provide clean, reliable, and affordable energy for critical industries like data centers and hospitals. With over 30,000 fuel cell modules deployed globally, they are a trusted partner for Fortune 100 companies, fostering a culture of collaboration, bold thinking, and innovation.

• You will install, commission, service, and repair water treatment equipment at customer sites across Scotland.
• You will diagnose complex faults, produce service reports, and provide technical expertise to customers and colleagues.
• You will mentor junior engineers, build customer relationships, and help grow the service business in the region.

Veolia Group is a global leader in environmental services, operating across five continents with nearly 218,000 employees. Purite, a part of Veolia, specializes in water treatment solutions and is committed to innovation and ecological transformation.

• Perform field service activities including commissioning, maintenance, troubleshooting, and repair of TOMRA Recycling systems.
• Prepare detailed service reports and deliver on-site training to customer teams and internal engineers.
• Provide technical support via phone and collaborate with Sales and Project Management teams.

TOMRA develops sensor-based sorting technologies for the global recycling and waste management industry. With over 9,000 sorting units installed in more than 100 countries, the company fosters a culture of purpose, collaboration, and continuous improvement in an inclusive workplace.

• Conduct validation studies on Chemistry and Immunoassay diagnostic instruments for customer laboratories.
• Provide onsite and remote technical support, training, and troubleshooting for assay and quality-control issues.
• Collaborate with internal teams and travel extensively to support customers across the Northeastern US.

They provide Chemistry and Immunoassay diagnostic instrumentation and support services to healthcare laboratories. Their culture emphasizes customer education, technical validation, and collaborative teamwork across field service, sales, and training teams.