Provide technical support for Abbott Toxicology assays, reagents, and instrumentation through remote and on-site customer interactions.
Lead assay and instrument implementations, validation activities, and customer training programs.
Troubleshoot technical issues, perform root cause investigations, and drive timely resolution of customer complaints.
Abbott is a global healthcare leader developing life-changing technologies across diagnostics, medical devices, nutritionals, and branded generic medicines. With 115,000 colleagues serving people in more than 160 countries, it is recognized as a great place to work and one of the world's most admired companies.
Partner with senior client service managers to support client accounts throughout implementation and ongoing service delivery.
Assist with project coordination, tracking timelines, deliverables, and client requirements.
Serve as a key point of contact between internal teams and client stakeholders to facilitate effective communication.
The company specializes in client service and support solutions for the healthcare sector. It offers a remote-first culture with a focus on collaboration, innovation, and professional growth.
Lead quality initiatives, audits, and compliance programs to align with client and regulatory standards.
Analyze performance data and collaborate with cross-functional teams to implement process improvements.
Develop executive reports and tools to drive quality excellence and support operational accuracy.
The partner company operates in the US security and IT sector, focusing on quality and operational excellence. It maintains a dynamic, collaborative culture that values continuous improvement and client satisfaction.
Lead clinical trial strategies and evidence-generation initiatives for diagnostic product development and regulatory submissions.
Serve as a scientific expert guiding study design, interpreting clinical data, and collaborating with stakeholders.
Ensure successful clinical programs across US and EU markets, ensuring scientific rigor and regulatory alignment.
The company develops innovative diagnostic solutions. They foster a collaborative environment emphasizing scientific excellence, continuous learning, and impactful solutions.
Perform quality assurance reviews of patient identity management work and provide feedback to improve performance.
Monitor remote team quality results and provide summary reporting to leadership teams.
Collaborate on project procedure testing and review client-specific processes with remote teams.
The company specializes in healthcare data quality and patient identity management services. It fosters a culture of innovation, collaboration, and continuous improvement, with a focus on AI-enabled solutions.
Install, qualify, upgrade, repair, and maintain next-generation sequencing instruments on-site.
Identify root causes and resolve product issues in the field with professionalism.
Manage spare parts inventory and document service activities using CRM software.
Element Biosciences develops high-performing genomics products to study biology with flexibility and quality. They have built an efficient, product-driven organization where employees learn, grow, and thrive.
United States
Unlimited PTO
12w maternity
12w paternity
Serve as the initial point of contact for end user inquiries, providing timely support via email, chat, and Slack.
Troubleshoot and resolve technical issues related to the application, distinguishing between user errors and system-level problems.
Own client issues from intake through resolution, ensuring every interaction moves the issue meaningfully forward.
SmarterDx uses clinical AI to help health systems capture the full value of patient care by analyzing EHR data for revenue cycle teams. The company is a remote-first team with a mission-driven culture and offers benefits like unlimited PTO and parental leave.
Monitor critical accounts and provide quick problem resolution, including installation, maintenance, and removal of equipment.
Analyze equipment performance, implement modifications, and provide technical support to customers and other technicians.
Complete administrative tasks, manage preventative maintenance, and travel extensively across the United States.
FUJIFILM North America Corporation is a leading graphic distributor that delivers office and commercial print solutions, digital transformation, and packaging products. With over 70,000 employees globally, they offer a collegial culture and flexible work environment.
Provide personalized onboarding and ongoing adherence support to patients and caregivers throughout their treatment journey.
Coordinate insurance coverage verification, reimbursement support, and financial assistance enrollment for eligible patients.
Serve as the primary point of contact for healthcare providers, resolving access barriers and ensuring seamless coordination with internal teams.
The partner company provides comprehensive non-clinical patient support for individuals managing rare and ultra-rare diseases. They foster a collaborative, patient-focused culture with a remote work environment and a commitment to improving healthcare access.
Coordinate and track international regulatory submissions for IVD products in the EMEA region.
Manage regulatory release of products using the GTS tool and ensure compliance with IVD/medical device regulations.
Collaborate with global teams to document regulatory assessments and oversee channel partner licenses and renewals.
Agilent provides life science, diagnostic and applied market laboratories with instruments, services, consumables, applications and expertise. With 18,000 employees worldwide, the company fosters a culture of trust, respect, integrity, and inclusivity.
Conduct risk-based quality control assessments and on-site visits to ensure investigational sites adhere to study protocols, GCP, and company procedures.
Develop and maintain study-specific QC plans, tools, and reports, and drive trend analysis and issue resolution with clinical operations teams.
Support inspection readiness and contribute to training and process improvements based on QC findings and regulatory insights.
Zai Lab is a commercial-stage biopharmaceutical company focused on bringing transformative medicines for oncology, autoimmune disorders, infectious diseases, and neurological disorders to patients in China and worldwide. Founded in 2014, the company has a global team of about 2,000 employees, with a strong commitment to gender diversity and a culture that promotes women in biotech.
Act as a trusted scientific partner for oncology professionals, providing clinical education and gathering field insights.
Establish strong scientific relationships with healthcare providers and key opinion leaders within an assigned territory.
Support advisory boards, medical education programs, and clinical initiatives while maintaining scientific integrity.
The hiring company is a partner of Jobgether, operating in the healthcare and oncology diagnostics sector. Company size and specific culture details are not provided.
Identify and establish relationships with Key Accounts and Opinion Leaders in the Liver/Hepatology Medical Oncology community to drive sales of HCC Risk Biomarkers.
Maintain comprehensive understanding of IVD reagent systems, distribution modalities, and clinical performance to educate Healthcare Professionals on screening and surveillance benefits.
Deliver sales goals by exploring growth opportunities, removing barriers, and adjusting strategy based on insights and market data.
FUJIFILM Healthcare Americas Corporation provides cutting-edge healthcare solutions spanning diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics, and also offers non-destructive testing solutions for various industries. With over 70,000 employees globally, the company is guided by its purpose of 'giving our world more smiles' and fosters a dynamic, flexible work environment.
Represent Noctrix in direct virtual patient interactions, including application training, product demonstrations, and proactive and reactive therapy support.
Serve as a consultant to clinicians and technicians during implementation and calibration sessions to ensure smooth integration.
Capture therapy support needs and provide feedback to product management and development teams.
Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience.
Follow applicable departmental Standard Operating Procedures and Work Instructions to ensure quality and productivity in daily tasks.
Administer controlled documents, maintain inventory, and perform checks to ensure quality and timely escalation of issues.
Ensure regulatory compliance and quality assurance as indicated in controlled documents, while completing required trainings.
Labcorp is a global leader in laboratory services, providing insights and answers to healthcare providers, patients, researchers, pharmaceutical companies and health systems. With nearly 70,000 employees serving clients in more than 100 countries, they foster a culture of innovation and impact.
Manage supplier quality events, including nonconformances, root-cause analyses, CAPAs, and corrective actions.
Support supplier qualification, onboarding, audits, and performance monitoring through scorecards and metrics.
Collaborate cross-functionally with supply chain, regulatory, and operations teams to ensure GMP compliance.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It uses technology to review applications and share top-fitting shortlists with employers, focusing on objective and fair hiring.
Provide strategic quality oversight for global clinical operations, including decentralized clinical trials and patient-focused healthcare services.
Ensure compliance with global regulations, sponsor expectations, and established quality systems through risk management and continuous improvement.
Lead investigations, audits, and CAPA activities to support safe, efficient, and reliable clinical trial delivery.
The partner company is a mission-driven organization focused on improving access to healthcare solutions. They foster a supportive, inclusive, and collaborative work environment with a remote-first culture.
Respond to customer inquiries and complaints regarding missing samples, test results, and other issues via phone and electronic channels.
Obtain and evaluate relevant information to handle inquiries, perform customer verifications, and escalate unresolved issues.
Support sales team with account setups, orders, and tracking, while maintaining familiarity with all genetic tests.
Natera is a global leader in cell-free DNA testing, dedicated to oncology, women’s health, and organ health. The team consists of highly dedicated professionals from world-class institutions, fostering a culture of hard work and growth.
Lead quality assurance activities to support patient safety and pharmacovigilance compliance across global operations.
Plan, conduct, and manage pharmacovigilance audits, CAPA programs, and regulatory inspection readiness activities.
Collaborate with cross-functional teams including clinical development, regulatory affairs, and medical affairs to maintain robust quality systems.
This company is a science-driven healthcare organization focused on pharmacovigilance and patient safety. They operate in a collaborative, global environment committed to operational excellence and meaningful healthcare impact.
Perform quality assurance monitoring for all departments within the call center, including Operations, Enrollments, Customer Success, and Settlements Teams.
Evaluate customer interactions across phone, social media, email, and chat, and develop metrics for excellence to measure performance.
Create and track accurate, timely quality-monitoring reports, and communicate detailed feedback to all teams.
Above Lending is a next-generation financial services company that provides customized lending solutions to help everyday Americans break the cycle of high-cost debt and achieve financial well-being. The company is growing quickly and fosters a culture grounded in compliance, ethics, and technology built around the people it serves.