Patient Account Representative

Accountabilities:

• Processing insurance account transactions, ensuring proper setup, accuracy, and timely updates of account activity.
• Investigating, resolving, and appealing insurance denials while documenting all actions in compliance with internal standards.
• Communicating with insurers, third-party payers, and internal departments to ensure efficient claims processing and resolution.

Requirements:

• 2+ years of recent experience in healthcare billing, collections, or revenue cycle operations, or 4+ years in general billing, collections, or customer service.
• Strong understanding of insurance claims processing, denial management, and accounts receivable workflows.
• High attention to detail, accuracy in data entry, and strong organizational skills.

Benefits:

• Fully employer-paid healthcare coverage for employees, with substantial dependent coverage support.
• Employer-provided term life insurance at no cost.
• Choice between multiple pension plans with above-market retirement benefits.