Head of Product Design (freelance) H/F

As the Head of Product Design for Voyage Privé, you own the end-to-end experience across all digital customer touchpoints, and the ambition to ensure coherence and excellence wherever users interact with our product. You will define and execute a design vision that elevates both user experience and user interface, with a clear bias for business impact — especially conversion, engagement, and customer satisfaction. You ensure products not only work well but feel exceptional, creating trust, delight, and a strong brand impression. This role elevates the design function within the digital team, ensuring an intuitive, seamless, and delightful experience for millions of users, fostering repeat business and customer loyalty. You'll collaborate with Product, Engineering, and Data to shape digital touchpoints, including web, mobile, and other digital interfaces, focusing on usability, engagement, and conversion. Proactive collaboration with the rest of the organization, being the “best friend of the business”, especially the marketing team, to ensure success. AI-Native UX Thinking anticipates and designs for the next generation of user experiences enabled by LLMs and AI agents.