Director, GTM Business Architecture

Responsibilities:

• Process Design: Audit existing sales motions to pinpoint bottlenecks and architect workflows to ensure the tech stack is a force multiplier for the field.
• Corporate Transformation: Represent GTM stakeholders in CRM migrations, tool integrations, and billing system overhauls.
• AI & Innovation: Identify and define requirements for GenAI capabilities to automate manual tasks and provide predictive insights.

Governance & Quality:

• Requirements Governance: Lead the definition of business requirements, process flows, and user stories, ensuring Enterprise Tech builds exactly what the business needs.
• Strategic Intake & Prioritization: Establish a framework to rank field requests against technical debt and strategic imperatives.
• UAT & Quality: Own the User Acceptance Testing framework to ensure tools meet the "Field-Ready" standard.

Leadership & Influence:

• VOTF Leadership: Design Voice of the Field programs to gather grassroots feedback and synthesize it into actionable roadmap items.
• Change Management: Lead launch strategies for new capabilities to ensure high adoption and measurable ROI.
• Executive Influence: Act as a trusted advisor to VP/SVP leaders in GTM and Enterprise Technology.