Role Responsibilities:
- Provide direct user support via multiple channels and analyze user needs to guide their success.
- Collaborate with product departments to represent the user's voice and improve service offerings.
Qualifications:
- Must be fully proficient in Dutch and fluent in English, with at least 1+ years of customer service experience.
- Must be located in and eligible to work full-time in Ireland, demonstrating proactive problem-solving skills.
Work Environment:
- Offers a flexible hybrid or remote work model within Ireland, with standard Monday-Friday business hours.
- Features a friendly, global team atmosphere with opportunities for professional growth and development.
Wix
Wix is a web development platform enabling users to create and manage online presences. It has a global team supporting over 278 million users in a collaborative and dynamic environment.