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About the Role:
- Define the long-term product strategy for agent platforms.
- Optimize client contact channels with a focus on automation and deflection.
- Drive strategic outcomes by translating complex problems into clear product requirements.
Responsibilities:
- Lead product discovery using both quantitative data and qualitative insights.
- Act as the liaison between customer support and product management teams.
- Collaborate with engineering to guide the development process and drive product releases.
Jobgether
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. It identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.