Deliver technical demos and communicate Zus’s value proposition to diverse audiences—from developers to C-suite stakeholders. Develop and maintain internal and customer-facing implementation tools and documentation. Lead technical discovery and own pre-sales proof-of-concept projects that showcase the power of Zus’s APIs. Create implementation plans and guide customers through integrating with Zus APIs, data models, and infrastructure. Troubleshoot integration hurdles and serve as the front-line technical partner to customers. Be a customer advocate—represent their needs and feedback to Product and Engineering. Ensure successful handoff and continuity from pre-sales to post-sale. Collaborate cross-functionally to improve our go-to-market motion, collateral, and tools. Jump in wherever needed to help us move fast, learn quickly, and build something meaningful.