Job Description
Accountable for customer retention through the renewal process. The position is responsible for driving, managing, and closing assigned opportunities within the assigned territory that are up for renewal. This position requires a strong knowledge of systems and process selling, the ability to manage and close large volumes of opportunities.
You will work with Sales and Customer Success to maximize revenue retention and be the inside point of contact for all channel partners, managing all aspects of relations between Magnet Forensics, channel partners, and end users to close renewal available opportunities. Achieve or exceed quarterly renewal targets and drive on-time or early renewals. Analyze customer renewal data and current renewal agreements to determine retention strategy, identify up-sell and cross-sell opportunities, and identify βat-riskβ renewal clients early in the cycle.
About Magnet Forensics
Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from devices.