Why This Role Exists:
- Bridges the gap between building AI products for physics and ensuring researchers can use them effectively for scientific progress.
- Activates and supports users across the full lifecycle from curiosity to long-term adoption, directly shaping engagement.
What You'll Do:
- Design and improve scalable onboarding flows, user journeys, and lightweight systems like guides and automations.
- Act as a technical point of contact, helping users graduate from freemium to higher-tier usage and interpreting complex results.
- Partner closely with research and engineering teams to align system development with real, evolving user needs.
Who You Are:
- Possess a strong background in physics, with a PhD or equivalent deep experience, and comfort with hands-on technical systems.
- Are systems-oriented, passionate about research, and able to translate complex concepts into clear guidance for users at scale.
- Thrive in ambiguity and early-stage environments, motivated by impact and helping others derive value from complex systems.
FirstPrinciples
FirstPrinciples is a non-profit research organization building AI infrastructure for discovery in fundamental science, like the domain-specialized system Theo for physics research. It is a fast-growing, remote-first team of builders and researchers working across multiple countries, united by a culture of curiosity, rigorous thinking, and comfort with tackling ambiguous, foundational problems.