Communicate regularly with fulfillment centers and carrier partners to drive on-time origin scans, on-time shipping, and on-time delivery performance.
Coordinate trailer logs, pull schedules, and ETAs to ensure timely departures; proactively escalate delays or issues with parcel and LTL carriers as needed.
Partner cross-functionally with fulfillment center outbound teams to support network operations, improve outbound processes, and optimize carrier performance.
Responsible for scheduling and monitoring incoming product shipments.
Communicates directly with cross-functional teams and carriers.
Works with production staff to achieve on-time customer deliveries.
Red8 is a company that provides IT solutions and services. They foster a collaborative environment, and their team is dedicated to delivering innovative and effective solutions to meet their clients' evolving needs.
Coordinate and monitor supply chain operations, ensuring timely and accurate delivery of goods
Track shipments and communicate status updates to relevant parties
Optimize processes to improve efficiency and reduce cost.
Liquid Death is a beverage company that offers a variety of low-calorie drinks and aims to be the funniest beverage brand. They focus on health and sustainability and strive to make them more fun.
Coordinate vehicle deliveries and logistics assignments, including resolving escalations and maintaining communication with stakeholders.
Manage inbound calls, tasks, chats, and other critical functions pertinent to the Logistics team.
Demonstrate adaptability to changes in the work environment and collaborate effectively with team members.
HONK is transforming the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. They are a remote-first company embracing collaboration and flexibility, and committed to creating an inclusive environment for all employees.
Own day-to-day relationships with domestic and international parcel carriers.
Act as the subject matter expert (SME) in parcel for the Sales and Solutions teams during client scoping and onboarding.
Collect and analyze feedback from merchants on carrier services, pricing, and feature gaps.
ShipMonk provides cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, they are on a mission to revolutionize fulfillment with a merchant-first mindset.
Manage daily OS&D reporting and ensure accurate documentation.
Identify root causes for discrepancies and coordinate resolution efforts.
Track OS&D reports and recommend process improvements.
Jobgether is a platform that uses AI-powered matching to connect candidates with companies. They focus on ensuring applications are reviewed quickly, objectively, and fairly.
Serve as a primary point of contact for customer inquiries across multiple channels.
Resolve customer concerns related to orders, shipping, and products using established policies.
Partner with Operations and Logistics to investigate fulfillment errors and improve workflows.
Newton Baby is dedicated to designing safer, healthier, and better products for sleep and play. As part of Resident, they offer the resources and stability of a high-performing company while maintaining a focus on growing the Newton brand and family reliance.