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About the Role:
- Contract position focused on AI cost and model optimization, with 75% of time on AI model evaluation and cost modeling.
- Remaining 25% covers smaller operational vendor projects, starting with SMS and messaging vendor evaluation.
- Work independently with senior stakeholders across technical and operations teams.
What We Value:
- Rigor over instinct: evaluate vendors on cost, capability, and risk, not sales pitch.
- Independent execution: turn broad mandates into structured evaluations with minimal direction.
- Clear communication: explain tradeoffs to technical and finance stakeholders effectively.
What You'll Do:
- Build repeatable frameworks for assessing AI models and pricing.
- Maintain cost models and track renewal timing on AI vendor agreements.
- Support SMS vendor evaluation with compliance and pricing analysis.
Compensation & Process:
- Starting rate: $75-$85/hr USD, depending on experience.
- Process includes a 30-min recruiter call and 45-min hiring manager call.
- Final candidates undergo background check and employment verifications.
Customer.io
Customer.io is a platform that helps over 9,000 companies send automated communications like emails, push notifications, and SMS using real-time behavioral data. The company values empathy, transparency, and responsibility, fostering an inclusive and bias-free work culture.