Job Description
Work closely with our Customer Success team to coordinate partner launches post-sale. Onboard health systems and post-acute referrals to the Parachute Platform utilizing strong project management principles. Partner with customer leaders to drive rapid growth of Digital Ordering across their network.
Dig deep on process and recommend workflow solutions to streamline client operations and improve the user experience. Retain clients by using feedback and data to identify at-risk behaviors and proactively engage with clients to provide solutions.
Lead demos & trainings tailored for each partner and ensure users have appropriate support. Become an expert in Parachute Platform interoperability and utilize our many EHR integration opportunities to embed seamlessly within our partners’ workflows.
Develop and share insights externally to partners and collaborate on opportunities/challenges cross-functionally and identify and execute on process improvements to make our onboarding and transformation process more effective. Show partners the delightfully simple experiences we build and roll them out, communicating feedback to our Product teams
About Parachute Health
Parachute Health's mission is to make sure that every patient gets what they need, when they need it, by driving efficiency through digital connectivity.