Job Description
Provide 2nd level support (incident management, problem management, change management) in order to maintain service to customers according to given quality KPIs. Provide 3rd level support of SAP applications, ensuring their smooth operation (special project, migration of systems (FCI), SPS/EHP upgrade, S/4 Hana transformation, Hana specialization). Perform updates, version changes, system copies. Learn about new cloud-based technologies (AWS, MS Azure, Google Cloud), support their implementation, troubleshoot potential problems, organize migrations. Resolve errors, advise and support the use of the application.
About Deutsche Telekom TSI Hungary Kft.
Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, provides IT and telecommunications services with over 5300 employees.