Job Description
The AR / Digital Success Specialist serves as the primary client-facing liaison, ensuring successful onboarding, ongoing support, and account growth within assigned regions. This role bridges sales and client success by providing operational support for current accounts, assisting in new client implementations, and driving adoption of digital solutions. The DSS works collaboratively with Digital Sales Consultants, Implementation Specialists, and lab partners to deliver a high-quality client experience and maintain strong relationships that promote retention and satisfaction. You will Drive profitability within a designated territory or region and develop growth opportunities. Partner with operations to provide exceptional, customer-focused service and achieve quota within company standards. Champion safety, compliance, and quality control.
About Sonic Healthcare USA
Sonic Healthcare USA provides laboratory services to medical practitioners, hospitals and community health services.