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General Summary:
- Role delivers value and ensures success of interactions with partners.
- Works with Service Delivery teams for excellent customer experience.
- Ensures ever-improving customer support.
Essential Duties and Responsibilities:
- 5+ years in IT infrastructure management, with recent experience in AI support and engineering.
- Relevant certifications such as AWS Certified Solutions Architect or Microsoft Certified: Azure Solutions Architect Expert.
- Expertise in cloud platforms (AWS, Azure, Google Cloud) and AI technologies.
ConnectWise
ConnectWise is a community-driven software company dedicated to the success of technology solution providers. Their suite helps over 45,000 of their partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology. ConnectWise is powered by their connections, colleagues, and community, and they accept all kinds of people valuing each colleague's unique contributions and perspectives.