Senior Product Manager, Training

As a Senior Product Manager at Ada, you will own your work end-to-end, shaping every stage—from ideation to market launch. This role is a highly visible, high-impact role, where you’ll play a key part in defining and delivering innovative AI-driven experiences. You'll lead the evolution of Ada’s AI Manager experience, shaping the strategy and roadmap for how customers gain precise control over their AI Agent. You will design intuitive management workflows in the Ada Dashboard that make it effortless to configure resources, tailor the AI Agent’s behavior, and accelerate the path from launch to a successful, high-performing AI Agent. Advance Coaching capabilities, to empower AI Managers to directly control how their AI Agent learns from gaps, tests changes, and measures the impact of improvements at scale. You will strengthen Ada’s AI Agent knowledge retrieval ensuring accurate, grounded and up to date responses, expand the ways customers' AI Agents can be controlled and interact with external systems, and empower AI Managers to maximize the power of generative workflows while weaving in key deterministic paths where needed.