Serve as a subject matter expert in VoIP troubleshooting.
Resolve complex issues related to call quality, SIP signaling, call routing, and service disruptions.
Support and maintain VoIP platforms, including IP PBXs, softswitches, and hosted voice solutions.

Qualifications:

5+ years of hands-on experience in VoIP engineering and troubleshooting.
Strong experience managing and supporting Session Border Controllers (SBCs).
Deep understanding of SIP, RTP, and Telcom protocols.

Skills:

Proven ability to analyze SIP traces and debug complex call flows.
Strong analytical and problem-solving skills with a focus on root cause analysis.
Excellent communication skills and ability to work cross-functionally.

Vantage Point Solutions

Vantage Point Solutions is a customer-focused, technology-driven engineering and consulting firm serving the broadband, power, and financial industries. We are driven by a commitment to client satisfaction and a culture of teamwork, respect, and collaboration—along with a healthy dose of camaraderie and fun.

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