Director, Product Management, Customer Security Outcomes

Zscaler

Remote regions

US

Benefits

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What you’ll do:

  • Define and document an aligned vision and strategy for the future of threat detection, risk/exposure, and cyber operations services.
  • Set customer-driven, world-class security operations outcomes and measures across managed investigation, managed response, threat hunting, and advisory services.
  • Partner with Customer Security Operations and Product teams to implement features that deliver industry-leading security outcomes.

Who You Are:

  • You thrive in ambiguity, building the path as you walk it.
  • You act like an owner, with a bias for action and integrity.
  • You are a problem-solver, running towards challenges to deliver high impact.
  • You are a high-trust collaborator, ambitious for the team.

What We’re Looking for:

  • Foundational understanding of AI/ML technologies and experience leveraging AI-driven solutions.
  • 8+ years of experience in detection and response with a background in delivering tech-led managed services at scale.
  • Proven operational experience running a Security Operations Center (SOC).
  • In-depth understanding of the security market, vendor landscape, and threat detection technologies.

What Will Make You Stand Out:

  • Experience designing strategic product roadmaps that leverage generative AI to automate incident summarization workflows.
  • Tech-forward expertise embracing automation, AI, and modern methodologies such as agentic workflows.
  • Strong background viewing services through a product lens to influence core product management and engineering teams.

Zscaler

Zscaler accelerates digital transformation to ensure customers are more agile, efficient, resilient, and secure. As an AI-forward enterprise leveraging the world's largest security data lake, the company fosters a culture of execution, customer obsession, and collaboration.

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