Client Success Manager

Ternium RCM

Remote regions

US

Salary range

$85,000–$100,000/yr

Benefits

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Key Responsibilities:

  • Own and manage executive-level relationships with VPs of Revenue Cycle, CFOs, and Denials Leadership
  • Serve as senior escalation point for client performance, operational, or contractual matters
  • Lead Quarterly Business Reviews (QBRs) focused on: Recovered dollars, Overturn rates, Inventory throughput, Payer trends and ROI

Drive and monitor KPIs including:

  • Recovered revenue
  • Aging
  • Inventory velocity

Partner cross-functionally with Operations, Sales, Denials Insights, and Leadership to ensure:

  • Accurate reporting
  • Consistent performance
  • Strong client outcomes

Ternium RCM

Ternium RCM specializes in resolving complex healthcare insurance claim denials and delays. They empower hospitals and health systems by optimizing their revenue cycle, allowing them to focus on patient care. The company delivers outstanding results and enhances the patient experience.

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