Client Success Manager
Benefits
4w PTO
Similar Jobs
See allClient Success Manager, Healthcare Claims (Remote)
Experian
US
Salesforce
CRM
Healthcare IT
Client Executive, Healthcare SaaS Sales
Experian
US
SaaS
Sales
Healthcare
Digital Client Success Associate (Contract)
Maven
US
Salesforce
Looker
Gainsight
Client Technical Support Agent, Healthcare Revenue Cycle (Remote)
Experian
US
Salesforce
CRM
IT
Customer Success Manager II
RealPage
US
Salesforce
CRM
SaaS
Job Responsibilities:
- Develop and execute comprehensive strategies to improve client retention, engagement, and expansion.
- Leverage customer data to identify trends, pain points, and opportunities for optimization.
- Build relationships with client stakeholders, addressing concerns, and identifying potential upselling or cross-selling opportunities.
Qualifications:
- 10+ years experience in revenue cycle with emphasis on Patient Access within the healthcare industry
- EPIC proficient.
- Excellent skills with Salesforce or a similar CRM
Benefits/Perks:
- Great compensation package and bonus plan
- Core benefits including medical, dental, vision, and matching 401K
- Flexible work environment, ability to work remote, hybrid or in-office
Experian
Experian is a global data and technology company, powering opportunities for people and businesses around the world. A FTSE 100 Index company listed on the London Stock Exchange, they have a team of 23,300 people across 32 countries and their corporate headquarters are in Dublin, Ireland.