Client Success Manager, Healthcare Claims (Remote)
Benefits
4w PTO
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Account Management
Client Management:
- Drive adoption, ROI, and long-term success for clients.
- Manage client portfolios and guide them through optimization.
- Be a trusted advisor, aligning technology with client goals.
Product Expertise:
- Evaluate client use of the Claims and Contract Manager product suite.
- Recommend best practices and configuration improvements.
- Be the product expert for the Contract Manager product suite.
Collaboration:
- Partner with Customer Support, Optimization, Product, and Development teams.
- Ensure resolution of tickets and enhancement requests.
- Lead Quarterly Business Reviews, showcasing ROI and adoption metrics.
Experian
Experian is a global data and technology company that powers opportunities for people and businesses around the world. They have a team of 23,300 people across 32 countries and corporate headquarters in Dublin, Ireland.