RCM Vendor Operations Manager

Confidential

Remote regions

US

Salary range

$60,000–$70,000/yr

Benefits

Unlimited PTO

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Accountabilities:

  • Serve as the primary point of contact for third-party billing vendors, building effective working relationships and maintaining clear communication.
  • Coordinate large offshore teams across multiple BPO vendors, monitor daily production output, quality metrics, and productivity.

Process Improvement and Training:

  • Develop and maintain standard operating procedures (SOPs) for offshore operations.
  • Lead initiatives to improve efficiency and accuracy, reduce errors, and strengthen collections.

Vendor Coordination and Support:

  • Contribute to vendor selection, contracting, and long-term sourcing strategy.
  • Maintain operational relationships with existing BPO vendor management teams and escalate issues.

Confidential

This partner company manages healthcare revenue cycle operations through third-party billing vendors and offshore teams. They offer flexible work arrangements and a focus on continuous improvement and compliance.

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