Sr. Program Manager

Program Leadership and Oversight:

• Lead and direct customer relations, business, technical, and help desk teams.
• Serve as the primary point of contact for executive leadership and key stakeholders.
• Coordinate priorities and resources across multiple concurrent projects.

Program Execution and Management:

• Manage changes to project scope, cost, and schedule through established change control processes.
• Ensure all work complies with organizational policies, federal/industry standards, and security requirements.
• Develop and maintain program roadmaps, governance frameworks, risk registers, and communication plans.

Communication and Reporting:

• Develop and present meeting materials to customers and internal leadership.
• Provide routine status updates, performance metrics, and executive-level briefings to stakeholders.
• Facilitate working sessions to clarify requirements, resolve issues, and maintain delivery alignment.