Editorial Operations Specialist

The Editorial Operations Specialist reporting to the Associate Publisher, Researcher Engagement and Experience, is a detail driven and customer-centric professional directly responsible for executing core editorial workflows and researcher engagement activities that ensure a smooth, high-quality experience for editors, authors, and internal teams. Executes the day-to-day operations of journals, supporting a range of needs such as coordinating editor requests, assisting with workflow or platform updates, responding to editorial office and content operations queries, and submitting internal tickets for platform maintenance. Performs editorial outreach operations to drive submissions to AIP Publishing and Member Society publications using established workflows, including assisting and supporting the onboarding of guest editors and executing commissioning campaigns in alignment with the campaign calendar. Responds promptly and professionally to researcher and editor inquiries via ticketing software. Maintains accurate records to support internal reporting. Executes operations for the full lifecycle of editorial board service, including maintaining up-to-date editor lists, performing onboarding and renewal processes, tracking conflicts of interest, and collaborating with internal teams to ensure journal information remains current across online and print materials.