Director of Quality Assurance

What you will do:

• Guide the QA strategy for Content Solutions, shaping how quality is delivered across CMS builds, retainers, and platform extensions.
• Build and evolve QA operating models that balance quality, cost efficiency, distributed teams, and partner support.
• Enable the adoption of AI-assisted QA practices that improve coverage, consistency, and tester effectiveness.

What you will achieve:

• Establish clear QA standards, engagement models, and governance that improve consistency across projects.
• Strengthen the effectiveness of manual QA through AI-assisted workflows and better tooling.
• Build a distributed QA organization that scales reliably across regions and project types.