Job Description
Lead and coordinate onboarding for new client accounts, ensuring a smooth and efficient transition into the Jobbatical platform and services. Build strong relationships with client stakeholders through regular biweekly/monthly check-ins and reporting calls. Act as the bridge between the client and internal delivery teams to ensure client needs are met and immigration/relocation workflows are on track. Assist clients with Jobbatical platform-related tasks and queries. Proactively identify and manage potential escalations and take actions to improve satisfaction and reduce churn risk. Identify and surface upsell/expansion opportunities through regular interactions and knowledge of client needs.
About Jobbatical
Jobbatical is using AI and automation to make the employee visa and relocation process faster and less expensive, so businesses can hire whoever they want.