Senior Platform Architect - Manufacturing

The Customer Excellence Group (CEG) at ServiceNow works with customers to help them achieve their business outcomes by providing Customer Success services. The Customer Success Platform Architect is a trusted technical advisor and a valued partner for our customers digital transformation journey with ServiceNow. It is an advisory role, responsible for helping our customers establish a strong technical foundation in the ServiceNow platform.  The PA establishes and supports best practices around instance strategy, technical governance, core data, integrations and the overall health of the platform. The PA guides both partner and customer resources to achieve their goals through leading practices, tools, accelerators and methodologies. An ideal candidate will have extensive experience working as an enterprise or platform architect with a successful track record in technology strategy, platform governance, data and solution design.  They will have demonstrated the ability to drive standardization and best practice platform management, have led technical governance design and implementations to optimize platform performance.