This role will be accountable for client retention, net revenue retention, and overall satisfaction. Success means turning SEO and content into measurable pipeline, securing renewals, and surfacing smart expansion opportunities. This is a high-visibility role suited for an agency-seasoned SEO or organic growth strategist who loves building long-term partnerships and shaping the client experience.
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Unlimited PTO
Unlimited PTO
This role will be responsible for client retention, revenue expansion, and overall satisfaction across a portfolio of B2B SaaS client accounts, driving renewals and expansions, ensuring projects run on time, and tying delivery outputs to business outcomes that matter to executives and helping grow the team and establish standards for how client partnerships are run.