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The Strategic Customer Success Account Manager at Spring Health builds and manages relationships with the company’s largest customers to ensure satisfaction, retention, and growth. This role oversees the full customer lifecycle, aligning Spring’s solutions with customer goals to drive engagement and revenue. Success is measured by accurate forecasting, achieving revenue targets, and fostering strong relationships.

In this high-impact role, you’ll lead strategic partnerships with national and regional payers, showcasing the value Aledade delivers in advancing value-based care. Coordinate health plan-specific initiatives across internal functions, identify and champion internal process improvements and manage workload across multiple clients.