Remote Allied health Jobs • Decision-Making

This position receives/responds to incoming calls from referral sources/patients and communicates with providers for CareCentrix and contacts referral sources to advise them of referral status. Reviews utilization information concerning patient care for CareCentrix and matches those needs to available care options within the reauthorization guidelines provided by CareCentrix and patients’ health care. Assists the Supervisor and Manager with coaching, training, call monitoring, reports and mentoring of new associates. Acts as a clinical resource to department specialists, providing expertise and clinical knowledge. Negotiates with providers when needed and stay within the guidelines. Performs Utilization Management and participates in performance improvement activities.

As a Clinical Operations Lead at Honor, you will play a critical role in fostering a safe and supportive care environment for both clients and Care Pros. This position requires a proactive, solution-oriented leader who thrives in a fast-paced environment and is comfortable navigating change. You will be responsible for monitoring safety escalations, assessing clinical risks, and collaborating with stakeholders to uphold the highest standards of care and safety.