The Family Resource Coordinator (FRC) is an empathetic, respectful and skilled professional dedicated to the NEDS mission of saving and enhancing lives through organ and tissue donation, assisting hospitals to support collaborative donation processes to ensure that all potential donor families are offered the opportunity for donation via telecommunication. The Family Resource Coordinator fulfills a call schedule that provides coverage to the entire NEDS service area.
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USD/year
The Lead Care Manager (LCM) serves as the clientβs primary point of contact and works with all their providers to make sure everyone is in agreement about the clientβs needs and care. The LCM manages client cases, coordinates health care benefits, provides education and facilitates member access to care in a timely and cost-effective manner. The LCM collaborates and communicates with clientβs caregivers/family support persons, other providers and others in the Care Team.