The Virtual Auditor performs virtual audits of varying complexity ensuring the accuracy of earned premium risk calculations. Responsible for handling audits within the $10,000 to $50,000 estimated premium range. Investigates and verifies the premium base exposures according to policy contract terms, manual rules, company filings, and procedures.

Manage and coordinate the collection of delinquent payments for auto loan accounts. Perform delinquent account collection calls, service inbound customer calls pertaining to Redemptions/Reinstatements, and prepare delinquent accounts for post-repossession status.