As a Banking Operations Associate, you'll be a critical partner in the daily function and scalability of our banking product operations. Primarily responsible for the execution of complex operational tasks, resolving escalated customer issues, and ensuring compliance across key banking processes, you will also be a subject matter expert.
The Mortgage Loyalty Specialist role offers a dynamic opportunity to enhance client relationships and contribute to our mission of delivering exceptional service and innovative solutions. By understanding client needs and managing complex accounts, you will play a critical role in building long-lasting relationships and supporting clients through their renewal journeys. This position empowers you to leverage your communication, problem-solving, and analytical skills while collaborating with the sales team to balance client needs with business goals.