Remote Banking Jobs • Banking

Helping to successfully process growing volume of international and domestic payments, the Payment Operations Associate will verify beneficiary account details to ensure they are accurate and adhere to AML regulations and internal policies. The candidate will work closely with payment partners and banks to identify and resolve payment issues promptly. Reviewing, improving, and maintaining payment formatting rules to reduce payment issues is an integral part of the job.

Bring your passion and commitment for helping small businesses achieve their dreams through offering financial solutions and providing exceptional customer service. You will develop strong active listening skills and learn about business banking, working with internal & external business groups to find the right solutions for our customers. You will advise customers on strategies and products that meet their objectives.

Proactively promote a virtual/remote relationship-based offering by being a dedicated and primary point of contact for clients in the Personal Banking segment, through the provision of banking solutions which meet their needs and in accordance with the specified value propositions.

Respond to transaction limit request increases, make risk decisions on queued payments, and leverage your general risk knowledge to escalate unusual or high risk behavior to relevant teams. Provide great user experiences to Mercury users while making highly efficient and high quality risk assessments. You will report directly to the Risk User Experience Manager and will be supported by a highly functional Risk team.