This role specializes in cyber resilience analysis, delivering actionable insights to key customers as an expert in utilizing the Immersive One platform capabilities, particularly focused on the human element of cyber resilience. The role will serve as the primary internal expert and customer liaison for premium support analytical services by utilizing platform data and regulatory frameworks.

As a Senior Business Analyst, you will work on core products and business functions to help shape the future of what they build and how they provide service at ChowNow. This role will partner closely with cross-functional leaders to deeply understand business challenges, define key questions, and deliver insights through thoughtful examination and reporting. Your business analysis of performance and key metrics will uncover actionable insights and improvement opportunities.