Remote Customer service Jobs • Cloud-based Analytics

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$132,000–$165,000
USD/year
US Unlimited PTO

This role is critical for ensuring our customers maximize the value they derive from our platform, with a direct focus on improving Net Dollar Retention (NDR) through strategic account management and growth initiatives. The Customer Success Manager will build strong relationships with customers, guide them in optimizing their use of Sigma's platform, identify opportunities for upselling and cross-selling, and advocate for customer needs within the product team.