Manage and optimize the company’s accounts receivable processes. Ensure timely and accurate invoicing, collections, and reconciliation. Foster positive relationships with clients and internal teams.
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Support the post-sale project deployment of managed services contracts. Oversee daily operations of a customer service team to ensure high-quality customer experience and operational efficiency. Build and maintain strong customer relationships, address inquiries, and resolve escalated complaints.
Support the post-sale project deployment of managed services contracts. Oversee daily operations of a customer service team to ensure high-quality customer experience and operational efficiency. Build and maintain strong customer relationships, address inquiries, and resolve escalated complaints.
Build an excellent customer experience for thousands of Comply customers as a Scale Customer Success Manager. Support the build of programs, content and experience that drive adoption and value for our customers. Manage a higher volume of customer using a team-based approach and leverage data-driven programs to support customers, drive adoption, and deepen value realization.
In this position, you will answer a variety of phone calls and emails from our customers regarding processing payments, invoice & contract questions & initiating disputes. The ideal candidate for this position should have previous experience in an inbound customer service role and will possess excellent problem solving, verbal & written communication skills.
Join Cryptio as a Customer Support Executive and become a go-to expert for customers. Guide them through complex issues, resolve problems with Product, Engineering, and Sales, and improve processes/documentation. Report bugs, share feature requests, and drive measurable improvements to customer confidence. This isnt just answering tickets, its about becoming the go to expert for our customers, guiding them through complex issues, and shaping how we scale Customer Operations.
As a Principal Application Support Consultant, you are the first point of contact for customers on IT and Business Application related questions. You will provide a professional, efficient, and effective support service to Unit4 customers in the resolution of support cases. You will progress each issue through to conclusion, liaising with colleagues and R&D, as appropriate.